This page explains how to place a single request, multiple requests, and requests for items not in the catalog.
See also: 'Placing Request' printable Tip Sheet
Follow these steps to request that an item be sent to your local library (Note: The maximum number of unfilled holds you may have at any one time is 50. This does not include eBooks or eContent checked out through your account).
Tip: Before starting your search log in to your account first, then click on search. This can help you save steps later.
NOTE: The 'Place Request' button will not appear for items that can be downloaded or viewed online, in these cases, click on the "Access Online" link.
NOTE: At this point you can click in the check box to make this your default library. By doing this you will not need to make this choice for future requests. For future requests, you can always choose to pick up at a different library, however after the request has been made, you will need to contact your library to change the pickup location.
NOTE: This feature allows you to stop your requests from coming too soon. It is intended for individuals that are going on vacation and don't want their requests to arrive while they are gone. This is similar to the Freeze/Unfreeze option within My Account.
NOTE: There will also be a link to 'verify that your contact information is up to date in your account'. You can check here to see the notification process - phone or email -- that will be used to notify you when your item arrives. If this information is incorrect you can correct it by clicking on the link at the bottom.
It is not possible to place requests for multiple or "batches" of items at one time. However, once you have logged into your account it is possible to place holds very quickly on multiple items. It only takes three clicks.
After you have done a search to be sure we don't have the item in our catalog, you will see a "Request an Item Not in the Catalog" link on the right lower side of the catalog results screen. This link will take you to a page that explains the library's policy on obtaining items not in the catalog, and walks you through the process.