Printer FriendlyFrequently Asked Questions - FAQ's
Electronic Media
How do I access my Electronic Media Accounts?
What download or electronic media options are available?
How do I download audio eBooks, eVideo, eMagazines and eMusic?
What do I need to be able to download and access electronic media?
How many titles can I have checked out at one time?
How do I return electronic media items I've checked out?
What are the lending periods for electronic media titles I borrow?
Can I make a request for digital material that you do not offer?
What if I get a message saying my account is blocked?
Library Services
Can I check out everything from the library?
How can I set up library RSS feeds?
What are the limits on things I can check out?
What if you don't have an item I want?
How can I find my closest Sno-Isle Library?
How can I find out what events and programs are coming up at my local library?
Are library computers filtered?
Can I return my book to a different branch than the one where I checked it out?
Can the library help me configure my computer?
Printing at the library
Is there a charge for printing?
Will the machines in the libraries provide change?
If I don't use all the money in an account, will I get a refund?
Can I visit other branches to print more pages?
If I have a temporary library card, will I still be able to print?
Can I print using my own laptop or device with Wi-Fi in the library?
Researching
I'm having a problem accessing the Premium Content databases and eBooks. What can I do?
Reserve a computer
Am I required to have a library card?
Can I reserve a computer from home?
How far in advance can I reserve a computer?
Can I cancel my reservation without losing daily time?
Can a visitor who doesn’t have a library card use our computers?
Do adults and minors have the same privileges?
What about minors who don’t have cards?
How long can I use a computer?
What software is installed on the reservation computers?
Can I get up and go to other places in the library during my session, without being logged out?
Wi-Fi
All libraries offer wireless access
Will I need any special settings or passwords to connect?
Will I have filtered or unfiltered access to the Internet?
Can the library help me configure my computer?
How do I configure my computer?
