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Help : Site Requirements
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Site Requirements

The Sno-Isle website is designed to work with most browser's default installation. This means if you customize your browser away from the default settings or turn features off, the website may not work as intended.

General Web site Minimum Requirements

  • PC: Internet Explorer 6.x and later, Mozilla Firefox, Netscape 7.x and later, Chrome 3.x and later, Opera 6.x and later
  • MAC: Safari 1.1 and later, Firefox 2.0 and later
  • LINUX: Firefox 2.0 and later
  • Javascript enabled
  • Accept browser cookies
  • Adobe Reader 8.0 or later
  • Adobe Flash Player 9.0 or later
  • Windows Media Player series 9 or later (Overdrive users)
  • Quicktime x9.1 or later (Overdrive MAC users)
  • Default browser security settings
  • Default browser cache settings

Polaris Library Catalog Minimum Requirements

  • PC: Internet Explorer 6.x and later, Mozilla Firefox, Netscape 7.x and later, Opera 7.0 and later, PWB 2.0 and later.
  • MAC: Safari 1.1 and later
  • Cookies and Javascript must be enabled

Databases and other 3rd party websites

Generally speaking most websites we link to or recommend should work under our General Requirements listed above. However, in some cases a 3rd party product may not work for every browser and version. If this is the case, the vendor usually will list additional site requirements directly on their Web site.


Auto complete

Auto complete for user names and passwords is largely managed by the users browser or browser add-ons. It is not a function that is handled by a website, but rather is a part of your browser. In some cases auto complete entries can have typos in them or otherwise become unusable or your auto complete feature is turned off or is not setup correctly. The usual fix is to look in your browser settings to clear your auto complete history or consult your browser help documentation.

Some 3rd party software products, such as, the Polaris Catalog may restrict Auto complete in your browser for various security and privacy reasons. We have two work a rounds at this time if you desire this functionality for the catalog: 1) Use Firefox for your browser or 2) Use a free 3rd party software product called lastpass.com to securely manage your login entries (usernames and password) rather than rely on the browser.


AOL Users

Some AOL users have reported errors when searching the catalog. AOL Recommends upgrading their software with the latest security upgrade. You can download All-In-One Desktop software here: http://daol.aol.com/software/. This usually fixes the problem.



Clear browser cache (and IE browser reset)

Sometimes browsers can save an error in the users computer. Clearing the history and cache will clear the errors out. Here's the steps for many popular browsers.

If you're using Internet Explorer and clearing the cache doesn't work, please try a full browser reset. This brings the browser back to the default manufacturer settings. To perform the reset: Look in the menu bar at the top and click 'Tools' and then 'Internet Options' and then click the 'Advanced' tab, from there click the 'Reset' button at the bottom and then click 'Reset' on the next screen. Close your browser and restart.


Upgrade to the latest, most secure, browser

Select your current, favorite browser:

Upgrade to the latest, most secure, add-ons:


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