Generally speaking most websites we link to or recommend should work under our General Requirements listed above. However, in some cases a 3rd party product may not work for every browser and version. If this is the case, the vendor usually will list additional site requirements directly on their Web site.
Auto complete for user names and passwords is largely managed by the users browser or browser add-ons. It is not a function that is handled by a website, but rather is a part of your browser. In some cases auto complete entries can have typos in them or otherwise become unusable or your auto complete feature is turned off or is not setup correctly. The usual fix is to look in your browser settings to clear your auto complete history or consult your browser help documentation.
Some 3rd party software products, such as, the Polaris Catalog may restrict Auto complete in your browser for various security and privacy reasons. We have two work a rounds at this time if you desire this functionality for the catalog: 1) Use Firefox for your browser or 2) Use a free 3rd party software product called lastpass.com to securely manage your login entries (usernames and password) rather than rely on the browser.
If you're using Internet Explorer and clearing the cache doesn't work, please try a full browser reset. This brings the browser back to the default manufacturer settings. To perform the reset: Look in the menu bar at the top and click 'Tools' and then 'Internet Options' and then click the 'Advanced' tab, from there click the 'Reset' button at the bottom and then click 'Reset' on the next screen. Close your browser and restart.