Confidentiality Of Library Records & Customer Files

Adopted by the Board of Trustees August 22, 1994
Revised November 25, 2002
Revised: September 27, 2004
Revised: October 24, 2016

Confidentiality Of Library Records & Customer Files


Consistent with RCW 42.56.210 and 42.56.310, it is the policy of Sno-Isle Libraries (the Library) that any library record, the primary purpose of which is to maintain control of library materials, or to gain access to information, which discloses or could be used to disclose the identity of a library user, is exempt from public inspection and copying. These records are considered confidential and protected by the right of privacy established by the Constitution of the United States and the Constitution and laws of the State of Washington.


The purpose of the Confidentiality Policy is to ensure confidentiality of customer information in the library. The Library safeguards access to customer library records and restricts access to information used in the normal course of business.


For the purpose of this policy, such confidential records include but are not limited to: registration records, circulation records, reference interviews, materials request lists, database search records, financial information and computer booking records.


  1. Information from the confidential records shall not be made available to any individual, organization, entity, or any agency of federal, state or local government except as pursuant to a valid court order or other applicable legal authority under applicable state or federal law.
  2. The library will take action as necessary to determine that any court order or process issued by any court or pursuant to any purported legal authority requires that such records be made available.
  3. Information from customer files may be used for research purposes, customer notifications and other efforts which enhance library services to meet community and customer needs.
  4. Names and addresses, only, of adult customers eighteen (18) years of age and older, who have informed the Library of their desire to receive notifications by the Sno-Isle Libraries Foundation, may be extracted from the customer file for use by the Sno-Isle Libraries Foundation, and by no other organization, and for the sole purpose of notifying users of upcoming events in support of the Library and / or to invite customers to participate in or to support financially the Sno-Isle Libraries Foundation activities.
  5. The Library Director is responsible for establishing administrative procedures necessary to carry out this policy.