Sno-Isle Libraries is now loaning laptop computers to customers who need to get online.
“We’re excited to offer this new contact-free service,” said Sandra Beck, manager of the Mariner Library and head of the laptop checkout program.
Community libraries in Arlington, Camano Island, Coupeville, Edmonds, Freeland, Granite Falls, Lynnwood, Marysville, Monroe, Mountlake Terrace, Mukilteo, Oak Harbor, Snohomish, Stanwood and Sultan will each have three laptops available. Community libraries in Brier, Clinton, Darrington, Lake Stevens, Lakewood/Smokey Point, Langley, Mariner and Mill Creek will each have two laptops available.
Each laptop can be checked out for up to two hours on a first-come, first-served basis. Reservations will not be accepted. Laptops will only work on library premises either outside of the library or in the library parking lot. Customers need to have a valid library card to check out a laptop and cannot use the online library number or a number beginning with PACREG.
“The customer computer experience will have some similarities to their former in-library use experience, except customers will be outside of the building,” Beck said.
To borrow a laptop, customers call the library when they arrive and ask to check out a laptop. As with other contact-free delivery, staff will place the laptop outside for the customer to pick up.
Customers login on the laptop using their library card number and PIN/password, just like they did when community libraries were open with public computers and laptops. Customers can extend their time with the laptop as long as another laptop is available for someone else to use.
Customers can use their $7 weekly printing allowance and send print jobs directly to the printer queue. For example, selecting File > Print will send the print job to the queue just as it did before the closure. To release print jobs, customers will call the library and provide staff with their library card number, the same one they used to log onto the laptop. Printed documents will be set outside for contact-free pick up.
To ask for help, customers can call the library or chat through LibChat. A “Help” icon has been added to the desktop for quick access to LibChat. For more in-depth help, customers can set up a Book-A-Librarian session.
Laptops will be disinfected between use by customers.