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Overdrive Technical Support

Before reporting a problem, please see the
Guided Tour, QuickStart Guide and Troubleshooting Guide


Overdrive Media Console Software and Download Technical Support

Please complete the form below with as much detail as possible. The more information you can provide will help us provide a quicker solution. After submitting the form, please allow time for us to receive, troubleshoot and respond to the issue.

About You

*Your Name

*Library Card No.
So that we can lookup your account information in the Overdrive system.

*What Library do you use most often?

*Your E-mail
Please enter your complete e-mail, such as someone@somedomain.com


About Your Computer

*Operating System and Version
For example, Windows XP, MAC OS X. For help, please visit What OS am I using?

*Overdrive Media Console Version
Example: v.3.2

Windows Media Player Version
For windows users

iTunes Version
For iPod users

QuickTime version
For iPod users


About the Support Issue

*Where does the issue occur?

*Description of the Problem or Error

Please copy 'n' paste any error message or text you receive.

 




Sno-Isle Libraries
7312 35th Ave NE
Marysville, WA 98271-7417

360-651-7000
877-766-4753 (toll-free)
360-651-7151 (fax)

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