Computers & Printing
Remote Printing
Remote printing can be submitted from home, on a checked out library laptop, or on another web-connected device. After submitting a print job please be sure to select "notify library" to ensure that staff is made aware that a print job is waiting. After the job has been printed, your materials will be ready for contact-free pickup.
Customers receive a weekly print allowance of $7.00. Print jobs that exceed a customer's remaining weekly allowance will not be printed. Additional printing exceeding the $7 credit will not be available.
Printing can be in black & white or color. Black & white prints are charged at 10-cents per page and color prints are charged at 50-cents per page.
Laptop & Wi-Fi Hotspot Checkout
Sno-Isle Libraries is currently offering two ways in which a customer can borrow a library laptop for their personal use. Please review the information below about on-site laptop use and placing a hold for a laptop to go. Wi-Fi Hotspots are also currently being offered for customer use.
Eligibility
You need to have a valid library card to check out a laptop or Wi-Fi Hotspot and cannot use the online library number or a number beginning with PACREG.
Need Help?
If you’re using a laptop or hotspot and need help, you can call the library or chat. Additionally, a “Help” icon has been added to the desktop of the laptops for quick access to your local librarian. For more in-depth help, customers can set up a Book-A-Librarian session.
On-site Use
To borrow an on-site laptop, please call the contact-free services number for your local library when you arrive. If a laptop is available it will be checked out for you using your library card number. As with other contact-free delivery, the laptop will be placed outside for a socially distanced pickup.
Each laptop can be checked out for up to two hours on a first-come, first-served basis. Reservations are not accepted at this time. Laptops will only work on library premises either outside of the library or in the library parking lot.
Service Details
- Log on to the laptop using your library card number and PIN/password.
- You can extend your time with the laptop as long as another laptop is available for someone else to use.
- Printing is available using the $7 weekly printing allowance and is added to the print queue. To release the print job call the contact-free services number at your local library and tell them you have a print job waiting.
- We have established a cleaning procedure, approved by the Snohomish County Health District, for in-between customer use.
Laptops to Go
Customers can place a hold on a laptop with a library card. Customers will then receive notification when the laptop is ready to pickup. As with other holds, the laptop will be available for contact-free pick up.
The laptop is checked out for one week.
Service Details
- The laptop must be checked out to the same library card used to place the hold.
- You can renew the laptop one time as long as there aren’t other customers with holds.
- The laptop comes with a carrying case, cord, and instructions.
- To access the internet, the laptop needs an active Wi-Fi connection. Software applications that don’t require the internet will work without a Wi-Fi connection. Wi-Fi Hotspots are also available for checkout at this time. See the Wi-Fi Hotspots section on this page for more information.
- Printing is available using the $7 weekly printing allowance and is added to the print queue. To release the print job call the contact-free services number at your local library and tell them you have a print job waiting.
- Per state public health recommendations, laptops will be quarantined for 24-hours when returned before they can be checked out by another customer.
Wi-Fi Hotspots
Customers can place a hold on a hotspot with a library card. Customers will then receive notification when the hotspot is ready to pick up. As with other holds, the hotspot will be available for contact-free pick up.
The hotspot is checked out for one week.
Service Details
- The hotspot must be checked out to the same library card used to place the hold.
- You can renew the hotspot one time as long as there aren’t other customers with holds.
- The hotspot comes in a case with a cord and instructions.
- Hotspots use a mobile signal to connect to the internet. Mobile signals vary by location.
- Per state health recommendations, hotspots will be quarantined for 24-hours when returned before they can be checked out by another customer.
Improved computing and printing services
FAQs: Computers, Printing & Wifi
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The name of the Wi-Fi network is sno-isle public and is available at all Sno-Isle locations. There is no password required for access. Wi-Fi is available 24 hours a day at most locations. The following locations have Wi-Fi connectivity from 5:00 am - 11:00 pm:
- Brier Library
- Granite Falls Library
- Lake Stevens Library
- Lynnwood Library
- Mariner Library
- Sultan Library
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Web Printing
Web printing can be used from any location, including at home, on any web-connected device.
Customers receive a weekly print allowance of $7.00. Print jobs that exceed a customer's remaining weekly allowance will not be printed. Additional printing exceeding the $7 credit will not be available.
Printing can be in black & white or color. Black & white prints are charged at 10-cents per page and color prints are charged at 50-cents per page.
- Visit https://www.sno-isle.org/remoteprint, opens a new window or click the Remote Printing Portal button below.
- Login using your Sno-Isle Libraries barcode and PIN.
- If on mobile, tap View in Desktop Mode from the bottom of the Summary.
- Choose Web Print from the menu on the left.
- Choose the Submit a Job button.
- Choose either black and white or color.
- Choose the Print Options and Account Selection button.
- Enter the number of copies you need and choose the Upload Documents button.
- Upload files by dragging them into the highlighted box or browse files by selecting Upload from Computer.
- When you have finished uploading files, choose the Upload and Complete button.
- You will see a list of jobs pending release. They will say Held in Queue under status.
- Files are held in print queue for 48 hours.
- Click Notify Library button. A form will open. Select a Library, enter your library card number and click submit. Please allow 2 business hours for documents to be printed and made available to be picked up.
Contact Free Printing Pickup:
- Come to the library you selected in the form.
- When you arrive at the library, call the pickup-notification number for that library.
- A library staff member will then meet you at the library door, verify your identity, and then place your printing with cover sheet outside the door for you.
- Questions? Library staff are happy to help.
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Computer use is not currently available at the library due to COVID-19 restrictions.
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Customers will have available the equivalent of $7 worth of printing and/or copying per week on their library account. Printing and copying can be in black & white or color. Black & white prints/copies are charged at 10-cents per page and color prints/copies are charged at 50-cents per page.
The weekly printing allowance cannot be converted to cash and unused amounts do not carry over from week to week. Each new week starts on Sunday.
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Due to COVID-19 restrictions, at this time you are not able to print if you do not have a library card.
FAQs: Coping, Scanning & Faxing
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Due to COVID-19 restrictions, copying is not currently available at the library.
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Due to COVID-19 restrictions, scanning is not currently available at the library.
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Due to COVID-19 restrictions, faxing is not currently available at the library.
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Due to COVID-19 restrictions, there is currently no access to the microfilm or microfiche reader.
