Contact-free services are available at all libraries. In-building services are not yet available.

Computers & Printing

Computers & Printing

Remote Printing

Remote printing can be submitted from home, on a checked out library laptop, or on another web-connected device. After submitting a print job please be sure to select "notify library" to ensure that staff is made aware that a print job is waiting. After the job has been printed, your materials will be ready for contact-free pickup.

Customers receive a weekly print allowance of $7.00. Print jobs that exceed a customer's remaining weekly allowance will not be printed. Additional printing exceeding the $7 credit will not be available.

Printing can be in black & white or color. Black & white prints are charged at 10-cents per page and color prints are charged at 50-cents per page.

Laptop & Wi-Fi Hotspot Checkout

ComputersPrinting_LaptopCheckout_staffwlaptop

Sno-Isle Libraries is currently offering two ways in which a customer can borrow a library laptop for their personal use. Please review the information below about on-site laptop use and placing a hold for a laptop to go. Wi-Fi Hotspots are also currently being offered for customer use.

Eligibility

You need to have a valid library card to check out a laptop or Wi-Fi Hotspot and cannot use the online library number or a number beginning with PACREG.

Need Help?

If you’re using a laptop or hotspot and need help, you can call the library or chat. Additionally, a “Help” icon has been added to the desktop of the laptops for quick access to your local librarian. For more in-depth help, customers can set up a Book-A-Librarian session.

On-site Use

To borrow an on-site laptop, please call the contact-free services number for your local library when you arrive. If a laptop is available it will be checked out for you using your library card number. As with other contact-free delivery, the laptop will be placed outside for a socially distanced pickup.

Each laptop can be checked out for up to two hours on a first-come, first-served basis. Reservations are not accepted at this time. Laptops will only work on library premises either outside of the library or in the library parking lot.

Service Details

  • Log on to the laptop using your library card number and PIN/password.
  • You can extend your time with the laptop as long as another laptop is available for someone else to use.
  • Printing is available using the $7 weekly printing allowance and is added to the print queue. To release the print job call the contact-free services number at your local library and tell them you have a print job waiting.
  • We have established a cleaning procedure, approved by the Snohomish County Health District, for in-between customer use.

Laptops to Go

Customers can place a hold on a laptop with a library card. Customers will then receive notification when the laptop is ready to pickup. As with other holds, the laptop will be available for contact-free pick up.

The laptop is checked out for one week.

Service Details

  • The laptop must be checked out to the same library card used to place the hold.
  • You can renew the laptop one time as long as there aren’t other customers with holds.
  • The laptop comes with a carrying case, cord, and instructions.
  • To access the internet, the laptop needs an active Wi-Fi connection. Software applications that don’t require the internet will work without a Wi-Fi connection. Wi-Fi Hotspots are also available for checkout at this time. See the Wi-Fi Hotspots section on this page for more information.
  • Printing is available using the $7 weekly printing allowance and is added to the print queue. To release the print job call the contact-free services number at your local library and tell them you have a print job waiting.
  • Per state public health recommendations, laptops will be quarantined for 24-hours when returned before they can be checked out by another customer.

Wi-Fi Hotspots

Customers can place a hold on a hotspot with a library card. Customers will then receive notification when the hotspot is ready to pick up. As with other holds, the hotspot will be available for contact-free pick up.

The hotspot is checked out for one week.

Service Details

  • The hotspot must be checked out to the same library card used to place the hold.
  • You can renew the hotspot one time as long as there aren’t other customers with holds.
  • The hotspot comes in a case with a cord and instructions.
  • Hotspots use a mobile signal to connect to the internet. Mobile signals vary by location.
  • Per state health recommendations, hotspots will be quarantined for 24-hours when returned before they can be checked out by another customer.

Improved computing and printing services

Sno-Isle Libraries successfully completed a major update to its public computing, printing and copying services.

FAQs: Computers, Printing & Wifi

  • The name of the Wi-Fi network is sno-isle public and is available at all Sno-Isle locations. There is no password required for access.  Wi-Fi is available 24 hours a day at most locations. The following locations have Wi-Fi connectivity from 5:00 am - 11:00 pm: 
    • Brier Library 
    • Granite Falls Library 
    • Lake Stevens Library 
    • Lynnwood Library 
    • Mariner Library 
    • Sultan Library 
  • Web Printing

    Web printing can be used from any location, including at home, on any web-connected device.

    Customers receive a weekly print allowance of $7.00. Print jobs that exceed a customer's remaining weekly allowance will not be printed. Additional printing exceeding the $7 credit will not be available.

    Printing can be in black & white or color. Black & white prints are charged at 10-cents per page and color prints are charged at 50-cents per page.

    • Visit https://www.sno-isle.org/remoteprint, opens a new window or click the Remote Printing Portal button below.
    • Login using your Sno-Isle Libraries barcode and PIN.
      • If on mobile, tap View in Desktop Mode from the bottom of the Summary.
    • Choose Web Print from the menu on the left.
      1. Choose the Submit a Job button.
      2. Choose either black and white or color.
      3. Choose the Print Options and Account Selection button.
      4. Enter the number of copies you need and choose the Upload Documents button.
      5. Upload files by dragging them into the highlighted box or browse files by selecting Upload from Computer.
    • When you have finished uploading files, choose the Upload and Complete button.
    • You will see a list of jobs pending release. They will say Held in Queue under status.
    • Files are held in print queue for 48 hours.
    • Click Notify Library button. A form will open. Select a Library, enter your library card number and click submit. Please allow 2 business hours for documents to be printed and made available to be picked up.

    Contact Free Printing Pickup:

  • Computer use is not currently available at the library due to COVID-19 restrictions.

  • Customers will have available the equivalent of $7 worth of printing and/or copying per week on their library account. Printing and copying can be in black & white or color. Black & white prints/copies are charged at 10-cents per page and color prints/copies are charged at 50-cents per page.

    The weekly printing allowance cannot be converted to cash and unused amounts do not carry over from week to week. Each new week starts on Sunday.

  • Due to COVID-19 restrictions, at this time you are not able to print if you do not have a library card.

FAQs: Coping, Scanning & Faxing

  • Due to COVID-19 restrictions, copying is not currently available at the library.

  • Due to COVID-19 restrictions, scanning is not currently available at the library.

  • Due to COVID-19 restrictions, faxing is not currently available at the library.

  • Due to COVID-19 restrictions, there is currently no access to the microfilm or microfiche reader.

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