Connect Your Way

Connect Your Way

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There are more ways than ever to get the most out of your community library.

  • All libraries are now offering in-building services.
  • Sno-Isle Libraries continues to offer contact-free pickup and return of physical library materials.
  • All online services and resources remain available.

In-building

All Sno-Isle Libraries are now open, and you can, once again, join us in-building to browse the stacks, use the computers, and talk with our knowledgeable staff.

Contact-free Pickup

Sno-Isle Libraries is proud to continue to offer contact-free pickup for our customers' convenience and safety. Simply place your hold as usual then:

  1. When your items are ready for pickup, you will receive an automated email and/or phone call.
  2. When you arrive at the library, call the pickup notification number for that library.
  3. A library staff member will ask for your name and contact information, or library card number.
  4. A library staff member will check materials out to you and instruct you on how to pick up your materials.
  5. Take home and enjoy!

Online

Join us for a virtual class, book club, author talk, or storytime! Check out Consumer Reports for the best new appliances. Read The New York Times, opens a new window for free through the library. Learn a new language so you're ready for that vacation you've been dreaming about. Read a magazine. Check out a digital audiobook, opens a new window. Stream a movie through Kanopy, opens a new window or Hoopla, opens a new window. Learn new skills so your next job will get you where you want to go. The library doesn't start or stop at our front doors - we can be wherever you are as long as you have your library card.

Whether you join us in-building, from a safe distance, or virtually, we're so glad you're here.

Explore More Contact-free Services

Try our new Express Lockers

Send your items to our Express Lockers and access your materials at your convenience.

Laptop & Wi-Fi Hotspots available for your use

Check out a laptop or Wi-Fi hotspot to take home, or borrow a laptop to use at the library.

Books by Mail

Are you unable to get to the library due to long-term disability or COVID-19 concerns? Apply for the Books by Mail program!

FAQs: Contact Free Services

  • Remote printing can be submitted from your home computer, a library laptop, or another device through our Remote Printing Portal

    Double-sided printing is not available for remote printing, however customers can print double-side by using library computers in person. 

    To Print Remotely

    Visit the library’s Remote Printing Portal. Enter your library card number and PIN then choose Web Print from the left menu. If you are on mobile, tap View in Desktop Mode from the bottom of the summary.

    1. Select Submit a Job
    2. Select black and white or color and size of paper you would like to print
    3. Select the Print Options and Account Selection button
    4. Enter the number of copies you need and select the Upload Documents button
    5. Upload files by dragging them into the highlighted box or browse files by selecting Upload from Computer
    6. Select the Upload and Complete

    To Retrieve Your Remote Print Job

    1. To have library staff print the job for contact-free pickup, select the Notify Library button. Once the form opens, select a library, enter your library card number, and submit. Please allow 2 business hours for documents to be printed and available for pickup.
    2. To print yourself, visit any library during open hours. At the print station, enter your library card number and PIN, then select the job you would like to print.
  • To use contact-free pickup, place your holds as usual. Once you receive the notification that your holds are available:

    1. Go to the library and call the contact-free pickup number for that library.
    2. Provide your library card number or name and contact information to staff.
    3. Library staff will check the holds out on your account and tell you where to pick up your materials.
    4. Take home and enjoy!

FAQs: Contact Us

  • Chat with us

    By email

    • Submit your questions, comments or suggestions by email and our librarians will assist you.

    By phone

    • Check Locations & Hours to find your community library's phone number and operating hours.
    • Questions? A member of our Administrative Center staff can also help direct your call. Call us at 360-651-7000 (local) or 877-766-4753 (toll-free), Monday - Friday, 7:30 am - 4:30 pm.

    Text us

    • Text your questions to (360) 810-5188. Text assistance is available Monday - Saturday, 9 am - 6 pm. Please include your name and telephone number in your initial message. Standard text messaging rates apply.

    Book a Librarian

    • Make an appointment for a virtual or in-person Book a Librarian session. These free sessions allow you to get one-on-one assistance with your research and technology questions. 
  • Sno-Isle Libraries provides access to its public records under the provisions of the Washington State Public Records Act RCW 42.56, the Public Records Policy, and the Public Records Request Administrative Policy.  

    The Library makes a variety of records available online, including, but not limited to: 

    Other records maintained by the Library are available for public inspection or copy, unless specifically exempted by law.  

    Use of the Library’s Public Records Request form is the most efficient way to make a request; however, its use isn’t required for a request to be processed. Requests may be submitted in person, via mail, email, or phone. To best assist you, include the following information: 

    • Contact information of requester 
    • Identification of the public records adequate to locate the records 
    • Whether you wish to inspect the records in person and/or purchase physical or digital copies 
    • The date and time of day of the request 

    Anyone wishing to inspect or receive a copy of the Library’s public records or seeking assistance in making such a request should contact the Library’s Public Records Officer: 

    Public Records Officer
    Sno-Isle Libraries
    7312 35th Ave NE
    Marysville, WA 98271-7417
    Phone: 360-651-7026/ Fax: 360-651-7151
    publicrecordsofficer@sno-isle.org 

    The more precisely you can identify the record(s) you seek, the more responsive the Library can be. You do not need to state the purpose of your request. However, in an effort to clarify or prioritize a request and provide responsive documents, the Public Records Officer may inquire about the nature or scope of the request. 

  • Contact us for assistance.

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