Contact-free services are available at all libraries. In-building services are not yet available.

Contact Free Services

Contact-Free Services

Sno-Isle Libraries is offering contact-free pick up and return of physical library materials. All online services and resources continue to be available. No in-library services are available at this time.

Reserve library materials

Use our catalog or books and movie pages to browse the 1.6 million items available to you. Then, use your library card to place items on hold or checkout available digital resources.

When your items are ready, you will receive an automated email and/or phone call.

Holds Pick Up

  1. Come to the library where your items are on hold.
  2. When you get here, call the pickup-notification number for that library.
  3. A library staff member will ask for your name or library card number.
  4. A library staff member will then meet you at the library main door.
  5. Before opening the door, the staff member will verify your identity by name or library card number.
  6. You will be asked to step back from the closed door.
  7. The staff member will place your items outside the door in a recyclable paper bag labeled for you.
  8. Take home and enjoy!
ContactFree Services at Sno-Isle Libraries during COVID-19

Laptop Checkout

You can now check out a laptop from the library to use on library grounds.

Remote Printing now offered with contact free pickup

Web printing can be used from any location, including at home, on any web-connected device.
Customer returning books during COVID-19

Returning Items

You may also return items previously checked out.

Place your items in the designated crates outside the library. If the book drop is open, you can also put your items in the outside book drop. Please do not bring return items with you to the door.

Materials quarantine

All physical items returned by customers are quarantined before being available for further checkout as recommended in guidelines from the federal Centers for Disease Control and Prevention (CDC).

Please note that the quarantine for physical items delays those items showing in customer accounts as having been returned.

FAQs: Contact Free Services

  • Web Printing Web printing can be used from any location, including at home, on any web-connected device. Customers receive a weekly print allowance of $7.00. Print jobs that exceed a customer's remaining weekly allowance will not be printed. Additional printing exceeding the $7 credit will not be available. Printing can be in black & white or color. Black & white prints are charged at 10-cents per page and color prints are charged at 50-cents per page.
    • Visit https://www.sno-isle.org/remoteprint, opens a new window or click the Remote Printing Portal button below.
    • Login using your Sno-Isle Libraries barcode and PIN.
      • If on mobile, tap View in Desktop Mode from the bottom of the Summary.
    • Choose Web Print from the menu on the left.
      1. Choose the Submit a Job button.
      2. Choose either black and white or color.
      3. Choose the Print Options and Account Selection button.
      4. Enter the number of copies you need and choose the Upload Documents button.
      5. Upload files by dragging them into the highlighted box or browse files by selecting Upload from Computer.
    • When you have finished uploading files, choose the Upload and Complete button.
    • You will see a list of jobs pending release. They will say Held in Queue under status.
    • Files are held in print queue for 48 hours.
    • Click Notify Library button. A form will open. Select a Library, enter your library card number and click submit. Please allow 2 business hours for documents to be printed and made available to be picked up.
    Contact Free Printing Pickup:
  • When your items are ready, you will receive an automated email and/or phone call.
    Then:

    1. Come to the library where your items are on hold.
    2. When you get here, call the pickup-notification number for that library.
    3. A library staff member will ask for your name or library card number.
    4. A library staff member will then meet you at the library main door.
    5. Before opening the door, the staff member will verify your identity by name or library card number.
    6. You will be asked to step back from the closed door.
    7. The staff member will open the door.
    8. The staff member will place your items outside the door in a recyclable paper bag labeled for you.
    9. Take home and enjoy!

    Visit our Contact-Free page for more information.

FAQs: Contact Us

  • Yes,the list of community libraries and their phone numbers, addresses, and operating hours are available here.

  • Chat with us

    By e-mail

    • Submit your question, comment or suggestion by E-mail and our librarians will assist you with your research, help get you started, or make sure your feedback is directed to the right place.

    By phone

    • Check the Locations & Hours page for your local library for their phone number and operating hours.
    • Questions? A member of our Administrative Center staff can also help direct your call. Call us at 360-651-7000 (local) or 877-766-4753 (toll free), Monday - Friday, 8 am - 5 pm.

    Text us

    • Text your questions to 360-810-5188. Supported hours are Monday - Thursday 8am to 9pm, Friday - Sunday 8am to 6pm.
    • To expedite service,  please include your name and telephone number in your initial message. Your standard text messaging rates apply.

    Online

    • Book-A-Librarian appointments will allow you to ask your question directly to library staff in a face-to-face digital setting. This free 30- to 60-minute session will provide you with personalized help finding information or using technology.

  • Yes, if you have a question, comment or suggestion, please email the library and we will respond within 24 to 48 hours.

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