Contact-free Services

Contact-Free Services

All libraries are now offering in-building services. In line with current guidelines, when visiting our libraries in person, please wear a face covering if you are not fully vaccinated.

Sno-Isle Libraries continues to offer contact-free pickup and return of physical library materials. All online services and resources continue to be available.

Reserve library materials

Use our catalog or books and movie pages to browse the 1.6 million items available to you. Then, use your library card to place items on hold or checkout available digital resources.

When your holds are ready, you will receive an automated email and/or phone call.

Holds Pickup

  1. When your items are ready for pickup, you will receive an automated email and/or phone call.
  2. When you arrive at the library, call the pickup notification number for that library.
  3. A library staff member will ask for your name and contact information, or library card number.
  4. A library staff member will check materials out to you and instruct you on how to pick up your materials.
  5. Take home and enjoy!
ContactFree Services at Sno-Isle Libraries during COVID-19

Laptops and Wifi Hotspots available for your use

Check out a laptop or Wi-Fi hotspot to take home, or borrow a laptop on library premises that will automatically connect to our Wi-Fi.

Remote Printing is Now Available

Web printing can be used from any location, including at home, on any web-connected device.

FAQs: Contact Free Services

  • How to Submit a Print Job
    From the library's homepage, click Services, then Computers & Printing, then Remote Printing Portal. You will be prompted to enter your library card number and PIN at this point. Choose Web Print from the menu on the left. Note: If on mobile, tap View in Desktop Mode from the bottom of the summary.
    1. Choose the Submit a Job button.
    2. Choose either black and white or color and size of paper you would like to print.
    3. Choose the Print Options and Account Selection button.
    4. Enter the number of copies you need and choose the Upload Documents button.
    5. Upload files by dragging them into the highlighted box or browse files by selecting Upload from Computer.
    Note: When you have finished uploading files, choose the Upload and Complete. You will see a list of jobs pending release. They will say Held in Queue under status. Files are held in the print queue for 48 hours.
    How to Retrieve Your Print Job
    1. To have the Library print the job for contact-free pickup, click the Notify Library button. A form will open. Select a library, enter your library card number, and click submit. Please allow 2 business hours for documents to be printed and made available to be picked up.
    2. To print yourself, go to any library that is open for in-building services. At the print station, enter your library card number and pin, then select the job or jobs you would like to print.
  • Contact-free pickup is a great option to get your holds in a hurry. Here's how it works:

    1. When your items are ready for pickup, you will receive an automated email and/or phone call.
    2. When you arrive at the library, call the pickup notification number for that library.
    3. A library staff member will ask for your name and contact information, or library card number.
    4. A library staff member will check materials out to you and instruct you on how to pick up your materials.
    5. Take home and enjoy!

    Learn more about our contact-free services.

  • Sno-Isle Libraries offers online proctoring certification for Microsoft Office and other software. You can find out more about the program here, opens a new window.

    Sno-Isle Libraries does not offer proctoring for college testing or other student exams.

    Please consult the following institutions or groups for availability of proctoring services for college testing and student exam supervision:

FAQs: Contact Us

  • Yes. Please see the list of community libraries, opens a new window to find phone numbers, addresses, and operating hours.

  • Chat with us

    By email

    • Submit your question, comment or suggestion by email and our librarians will assist you.

    By phone

    • Check the Locations & Hours page to find your community library's phone number and operating hours.
    • Questions? A member of our Administrative Center staff can also help direct your call. Call us at 360-651-7000 (local) or 877-766-4753 (toll free), Monday - Friday, 8 am - 5 pm.

    Text us

    • Text your questions to 360-810-5188. Supported hours are Monday - Thursday 8am - 9pm, Friday - Sunday 8am - 6pm.
    • To expedite service, please include your name and telephone number in your initial message. Your standard text messaging rates apply.

    Online

    • Book a Librarian appointments allow you to ask your question directly to library staff during a digital or in-person session. This free 30- to 60-minute session will provide you with personalized help finding information or using technology.

  • Yes, if you have a question, comment or suggestion, please email the library and we will respond within 24 to 48 hours.

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