Your library card number is the 14-digit number printed on the back of your library card. If you have an online library card, your number will be emailed to you after complete your card registration.
You can access a digital version of your barcode number in the Sno-Isle Libraries app. Just tap the card icon in the upper right-hand corner of the Home screen.
Contact us or visit your community library to update, renew, or replace your card.
Library cards expire every five years.
You can give permission for another person to pick up your holds by calling or visiting your community library. Staff will ask for your library card number or account information. Staff will then add the name of the person you are authorizing to pick up holds to your account. The holds will always be checked out on the account of the person picking up the items.
Once you have obtained a library card, you can register for an account in BiblioCommons, the Sno-Isle Libraries catalog. This account will allow you to place items on hold, track your borrowing, rate and review items, submit suggestions for purchase, and more.
To register for an account:
To learn more about registering your account, see the BiblioCommons registration information page.
You can change your username in your online account. All usernames must be unique.
To change your username:
Or, follow these steps:
For children's accounts:
In compliance with the Children's Online Privacy Protection Act, children under 13 cannot type their own username. Instead, they can select a combination of a color and an animal name. For more information please see Q: Why can't my child type a username when registering? in the Bibliocommons Registration and Login FAQs.
Please check your library account to be sure you are signed up for email notifications. Please also check that your email address is accurate.
You may need to add our email address to your contacts list to ensure that you receive notifications. Notifications come from: notifications@sno-isle.org.
You may also sign up for Library Elf, a free service that sends text or email notifications.
Please contact us if you have any questions.
You can track the titles of physical items you have borrowed by enabling the Borrowing History feature in your account. Items will start to be tracked once you enable this feature. You can turn on your Borrowing History at any time. Items cannot be deleted from your borrowing history once the feature is enabled. Your Borrowing History is visible only to you.
If you have under 100 items on your Borrowing History, you can sort the items using the sort options at the top of the screen. The sort feature is not available if you have more than 100 items in your Borrowing History.
To enable or disable Borrowing History:
If you choose to disable your Borrowing History, all titles that have not been added to your Completed shelf or to a list will be permanently deleted. The Borrowing History feature will not display items no longer owned by Sno-Isle Libraries. If a record for an item is deleted from the catalog, the item is removed from your Borrowing History list.
To track your borrowing history for digital items, please see the instructions for using history feature in OverDrive and the reading history feature in Libby.
Express lockers are self-service hold pickup locations open 24 hours a day, 7 days a week. All library materials, except oversized items and book discussion kits, may be checked out through an express locker.
To retrieve holds from an express locker, scan your library card’s barcode at the screen or type in your barcode number and password. Once you are logged in, the door to the locker containing your holds will appear on screen. Select which locker to open and the locker door will spring open. Your items will automatically check out when the locker door opens.
Holds are held in lockers for three days. If you are unable to pick up your hold, you may place a new hold on the item or contact us to reactivate your hold.
When placing an item on hold, choose the Lakewood Lockers or Monroe or Camano Island express locker as the pickup location.
To send single items to an express locker:
To send all future holds to an express locker:
For the lockers available at the Camano Island and Monroe libraries, please connect with a staff member during open hours.
Phone assistance is available for the Lakewood Lockers by calling Lakewood/Smokey Point Library during open hours.
You sure can! There is a return box near all of our Express Lockers.
Sno-Isle Libraries does not charge late fees or damage fees.
Replacement fees are charged for lost items or missing pieces. The lost item fee is only applied once an item has been overdue for two or more weeks. Missing part fees are charged for items that are returned missing a disc or other piece.
If a lost item or missing piece is returned, the fee is removed from your account and you can again check out library materials.
If a lost item or missing piece cannot be found, you may pay the fee online or by visiting your library.
You can request a refund if you find a lost item within six months of paying the replacement fee. Take the item to the customer service desk at your library to request a refund.
Refunds for credit card payments will automatically be refunded within 5-7 business days. Refunds for cash or check payments will be processed by the library's accounting department. The check can take up to four weeks to arrive.
Lost item replacement fees can be paid via your online account, at your library, or by sending a check to:
Sno-Isle Libraries
ATTN: Circulation
7312 35th Ave NE
Marysville, WA 98271
Replacement items are not accepted for lost or damaged materials.
Yes, you can place holds on items in the Sno-Isle catalog and have them delivered to any community library. Once your hold arrives at the library, you will have 7 days to pick it up. Only days where the library is open count toward pick-up days.
To place an item on hold, enable single-click holds or follow these instructions:
If you would like to pause your hold for later deliver, you can do so and retain your place on the wait list. You can also cancel holds if they are no longer needed.
Yes, please contact us and let us know you would like to receive notices about your holds as text messages rather than emails. We will update your account settings.
You may have a maximum of 50 holds at a time for physical items, such as books and DVDs. This total does not include items in held or shipped status.
You may have a maximum of 10 holds at a time on Libby / OverDrive items.
To change your hold location:
The pickup location cannot be changed once a hold is in-transit or on the hold shelf.
Check out a Discover Pass from your community library or place one on hold in the Sno-Isle Libraries catalog. Browse the Discover Pass website to find out which state parks and wildlife areas can be visited for free with a Discover Pass.
Discover Passes check out for two weeks and can be renewed up to five times if no holds are waiting. The replacement cost for a lost Discover Pass is $50.
Check Out Limits
You may have an all-inclusive maximum of 300 checked out items. See below for specific limits for each format.
|
Physical materials (including books, DVDs, music CDs, and audiobooks) |
Up to 300 per library card |
| Hoopla | 15 borrows per month |
| Kanopy | 15 tickets per month |
| Overdrive | 30 items at any one time per library card. These contribute to the 300 item limit |
| Discover Pass | 1 pass at a time per library card |
Books, Audiobooks, CDs & DVDs: Most Entertainment DVDs check out for 7 days. All other physical materials, including television series DVDs, check out for 3 weeks. There may be a shorter period for interlibrary loan items depending on restrictions from the lending library.
On-Site Laptops, Laptops to Go, & Wi-Fi Hotspots to Go: On-site laptops can be checked out for up to two hours. Laptops to Go and Wi-Fi hotspots check out for 21 days.
Overdrive Materials: The default lending period is 21 days. If you'd like to change the default, you can update lending period to 7, 14 or 21 days in Settings.
Your items will be automatically renewed three days before they are due as long as no one else has placed the item on hold and your account is clear of fees. Automatic renewal can occur up to five times.
You may also manually renew your items.
You will receive an almost overdue/auto renew email three days prior to the due date to let you know whether your items were automatically renewed.
Yes! You can check out or return items at any Sno-Isle library.
Powered by BiblioCommons.
BiblioWeb: webapp05 Version 4.28.0 Last updated 2025/07/15 09:28
