Computers, Printing & More FAQs

  • Computers & Wi-Fi

    All public desktop computers and in-library laptops are equipped with the following software:

    Browsers

    • Chrome
    • Firefox
    • Edge

    MS Office

    • Word
    • Excel
    • PowerPoint
    • Publisher
    • OneNote

    Image manipulation

    • GIMP
    • IrfanView
    • Paint.net
    • Inkscape
    • Snip & Sketch
    • Snipping Tool

    Other

    • MyPC
    • Papercut
    • Adobe Reader
    • Audacity
    • Shotcut
    • Notepad++
    • GMetrix SMSe
    • Google Earth
    • VLC Media Player
    • Zoom

    Additional accessories & resources

    • Calculator
    • Computer (external file storage access)
    • IRS Free File
    • Magnifier
    • Narrator
    • On-Screen Keyboard
    • Register to Vote
    • Worksource WA

    All Laptops to Go are equipped with the following software:

    Browsers

    • Chrome
    • Edge MS Office
    • Word
    • Excel
    • PowerPoint
    • Publisher
    • OneNote

    Image manipulation

    • GIMP
    • IrfanView
    • Paint.net
    • Inkscape
    • Snip & Sketch
    • Snipping Tool

    Other

    • Adobe Reader
    • Audacity
    • Notepad++
    • GMetrix SMSe
    • Google Earth
    • Shotcut
    • VLC Media Player
    • Zoom

    Additional accessories & resources

    • Calculator
    • Computer (external file storage access)
    • IRS Free File
    • Magnifier
    • Narrator
    • On-Screen Keyboard
    • Register to Vote
    • Worksource WA

    In keeping with Sno-Isle Libraries' commitments to privacy and intellectual freedom, we do not monitor or track customer internet use on library devices. However, we cannot prevent customers' online activity from being tracked by third parties whose internet services they interact with while online. Customers are strongly advised to exercise appropriate caution when accessing the internet on library resources, both in the library and at home.

    Why do Chromebooks have a warning message about user activity?

    The warning message about sno-isle.org having “access to all user activity, including websites visited, passwords, and email” that appears during the Guest login process is generated automatically by Google’s Chromebook configuration policy, triggered by our internet filtering software. Sno-Isle Libraries does not monitor user activity.

    Chromebooks to Go only keep user information while the user is logged in as Guest. The Guest session will remain active until the user intentionally logs out.

    Laptops to Go delete personal information when a user logs out, restarts, or shuts the laptop completely off. Putting the laptop into sleep or standby mode will NOT erase personal information.

    To ensure that all personal information is properly erased, customers are strongly advised to either sign out as Guest or shut the laptop down completely from the Windows start menu before returning it to the library.

    Chromebooks to Go come with Chrome for easy access to the web and are designed to be used with web-based apps rather than locally installed apps like a traditional Windows PC. Chrome tabs open up to a special landing page with links to library resources, common productivity tools such as Microsoft Office Online and Google Docs, and popular entertainment sites.

    The internet is not filtered on Hotspots to Go. Because of the way filtering works on library laptops and Chromebooks, filtering is no longer needed on hotspots.

    No. In order to protect privacy and ensure network and device security, those functions are disabled. Tampering with the software or operating system may result in the device being remotely disabled and/or restrictions on checking out library equipment in the future. 

    Yes. Chromebooks and Laptops to Go have internet filtering enabled for all users that, to the extent technically possible, prevents access to visual depictions that are obscene, child pornography, and visual depictions that are harmful to minors. To ensure that filtering works as designed, Incognito mode is disabled on Chromebooks to Go. For more information, please see Sno-Isle Libraries' Internet Use Policy.

    To access the library's Wi-Fi while at the library, connect to the sno-isle public Wi-Fi network from your device. There is no password required and a library card is not required for access. Wi-Fi access at all libraries extends throughout the library and to the library parking lot.

    Wi-Fi is available 24/7 at most locations. Wi-Fi is available from 5 a.m. - 11 p.m. daily at Arlington Library, Brier Library, Granite Falls Library, Mariner Library, Monroe Library, Mountlake Terrace Library, and Sultan Library.

    Wi-Fi is available 5 a.m. - 10 p.m. daily at Lynnwood Library.

  • Printing & more

    Copying and scanning are available at all locations. Your weekly $7 printing credit can also be used to pay for copies.

    Faxing is currently available at the Darrington Library, Freeland Library, and Marysville Library.

    Pricing

    Credit Card
    Sending to the US, Canada & Caribbean Sending to other international destinations
    $1.75 for the first page $3.95 for the first page
    $1.00 for each additional page $3.45 for each additional page
    Cash (prepaid fax card)
    Sending to the US, Canada & Caribbean Sending to other international destinations
    $1.75 for 1 page $3.75 for 1 page
    $2.75 for 2 pages $6.75 for 2 pages
    $3.75 for 3 pages $10.75 for 3 pages
    $4.75 for 4 pages  
    $5.75 for 5 pages  
    $6.75 for 6 pages  
    $10.75 for up to 18 pages  

    If paying by credit or debit card there is a recommended maximum of 20 pages per fax. If paying by cash (prepaid fax card), there is a maximum of 18 pages per fax to the US, Canada, & Caribbean and 3 pages to other international destinations.

    Yes. To print without a library card, visit your community library and request a computer guest pass. 

    To print from a Laptop or Chromebook to Go, log in to our Remote Printing Portal with your library card to upload files for printing.

    Remote printing can be submitted from your home computer, a library laptop, or another device through our Remote Printing Portal. 

    To Print Remotely

    Visit the library’s Remote Printing Portal. Enter your library card number and PIN then choose Web Print from the left menu. If you are on mobile, tap View in Desktop Mode from the bottom of the summary.

    1. Select Submit a Job
    2. Select black and white or color and size of paper you would like to print
    3. Select the Print Options and Account Selection button
    4. Enter the number of copies you need and select the Upload Documents button
    5. Upload files by dragging them into the highlighted box or browse files by selecting Upload from Computer
    6. Select the Upload and Complete

    To Retrieve Your Remote Print Job

    1. To print yourself, visit any library during open hours. At the print station, enter your library card number and PIN, then select the job you would like to print. Remote printing requests are retained until customers retrieve their printouts or 72 hours, whichever comes first
    2. To have library staff print the job for you, select the Request Assistance button. Documents will be ready to pick up the next business day. See locations and hours to plan ahead.

    Each week, you will receive a $7.00 printing credit with your library card. You can print in black & white or color.

    The weekly printing credit cannot be converted to cash and unused amounts do not carry over from week to week. Each new week starts on Sunday.

    For print jobs that exceed your remaining weekly credit, you may add funds at an in-building print station. Cash or credit is accepted.

    Print Costs

    • 8.5 x 11 inches (standard paper size) black & white: $0.10 per page
    • 8.5 x 11 inches (standard paper size) color: $0.50 per page
    • 8.5 x 14 inches (legal paper size) black & white: $0.10 per page
    • 8.5 x 14 inches (legal paper size) color: $0.50 per page
    • 11 x 17 inches (ledger paper size) black & white: $0.20 per page
    • 11 x 17 inches (ledger paper size) color: $1.00 per page

    If you choose to print in color, the printer will automatically detect which pages in a job are in color and which are not, and charge accordingly.

    If a print job contains a mix of black and white and color pages, you may choose to print it entirely in black & white. The color pages would print in black & white and the entire print job would be charged at the black & white rate.