Volunteer Policy

Volunteer Policy

Employment & Volunteering FAQs

  • Whether you're interested in a position at one of our 23 library locations throughout Snohomish and Island counties, with our outreach services through Library on Wheels, or at our Service Center in Marysville, Washington, you'll find the rewarding career you've been seeking at Sno-Isle Libraries.

    At each of our locations, you'll find friendly and warm individuals who make customer service a top priority. You'll discover how the staff operates as a team, working together to help customers get the most out of their library experience. Our job opportunities include:

    Librarian Positions

    (Requires a Master of Library and Information Science Degree)

    • Librarian
      Reference, Children's, Teens, Collection Services
    • Library Manager II, III, IV and Assistant Library Manager
    • Service Coordinator
      Adult Services, Early Literacy, Programming Services, and School Age
    • District Manager

    Community Library & Outreach Positions

    • Page
    • Supported Page
    • Public Services Assistant
    • Library Associate
    • Supervising Public Services Assistant
    • Library Circulation Supervisor
    • Library Manager I

    Administrative Positions

    • Administration
    • Circulation & Delivery
    • Collection Services
    • Cataloging & Acquisitions
    • Communications & Marketing
    • Equity, Inclusion, & Talent Development
    • Facilities
    • Finance
    • Human Resources
    • Information Technology

    Supported Employment Opportunities

    Sno-Isle Libraries is piloting a program to provide paid, competitive Supported Employment opportunities for individuals with developmental disabilities supported by a job coach. When a supported opportunity is available, it will be advertised with Employment Service Providers and applications will be accepted through our jobs page (visit Employment, opens a new window and click “View Current Openings”).

    To be eligible for Supported Employment positions, candidates must:

    • Be a client of the Developmental Disabilities Administration (DDA) and provide their DDA case number.
    • Have long-term support from the DDA.
    • Have long-term support from a job coach/Employment Service Provider.

    Contact us with questions about Supported Employment opportunities.

  • All open job positions are posted online. You can access our currently available positions by visiting Employment and clicking “View Current Openings.”

    Before you begin:

    • First-time users will need to create an account.
    • Applications time out after 30 minutes. It is recommended that you save often, and/or copy and paste your supplemental question responses from a Plain Text document to ensure no progress is lost. You will not be able to save a page until all required fields are filled out.
    • All applications must be submitted online and are due by 9:59 p.m. Pacific time on the closing date.
    • Suggested browsers to use: Firefox, Chrome, or Safari.

    Filling out your application:

    • Unless stated in the job description, uploading a resume and/or cover letter is optional. If applicable, upload your resume and cover letter before filling out your application. If you're not sure how to address your cover letter we suggest "Dear Hiring Team."
    • Answer supplemental questions completely and tailor your answers to the essential duties listed in the posting of the job for which you are applying.
    • Include all relevant information about your work history and qualifications in your application, including volunteer and internship experience.
    • If you copy and paste information into your application from a Word document, you may receive an error message if any words contain special characters such as apostrophes and quotation marks. Please manually type any words that contain special characters or copy and paste your responses from a Plain Text document.
    • Review your application to ensure it is complete prior to submitting.
    • Five professional references are required, including at least two managers. A manager reference can include your current or recent supervisors or managers, indirect supervisors or managers, teachers, professors, advisors or someone who has observed your volunteer or workgroup activities.

    Upon submitting your application, you will be taken to a confirmation page with the option to export your submitted application to a PDF for your records. You can view your current and past applications on your My Applications page. This page will also confirm which applications are complete.

  • Please check with your local library for current volunteer opportunities. Learn more about volunteering at Sno-Isle Libraries on our Volunteer page.

  • Sno-Isle Libraries welcomes students pursuing a career in Library and Information Science. College internships are available to students, including Sno-Isle employees currently enrolled in a library school, wishing to gain valuable, real-world experience and course credit. Internships for other fields of study will be considered on a case-by-case basis. It is our goal to provide a rich, structured field learning experience for students in a variety of professional settings.

    All internships will follow these guidelines:

    • Internships are unpaid. All transportation costs are the responsibility of the intern.
    • Interns will be supervised by a professional in their field of interest.
    • Internships can be completed in any Sno-Isle library or at the Service Center, dependent upon the needs and availability of projects.
    • All interns must successfully pass a background check before they begin work.
    • All interns must successfully complete an interview process before placement.
    • Interns are responsible for coordinating any documentation needed for course credits.
    • Interns are held to the same expectations as library staff.
    • Sno-Isle Libraries reserves the right to terminate the internship relationship for poor performance or when library policies and procedures are not followed.

    To find out more about the Sno-Isle Libraries Internship Program, please contact Terri Taylor, Human Resources Specialist, at 360-651-7004.

    Campus Programs

    Sno-Isle Libraries regularly attends and sponsors career events in conjunction with local college campuses and the University of Washington iSchool. Contact the Career Center of your college or university for more details.

  • Contact your library to inquire about joining their Friends of the Library group. Find more information about Friends groups on our Friends of the Library page.

Sno-Isle Libraries Board Policy


To express the roles and responsibilities of Sno-Isle Libraries staff and volunteers in supporting excellent library services for customers.


Volunteers extend and enhance library services in Sno-Isle communities. The volunteer program exists to support the work of Sno-Isle Libraries by providing an opportunity for citizens to volunteer and make positive contributions to their quality of life and their community.

Volunteers provide assistance and support to Sno-Isle Libraries, and are not intended to replace existing staff.


Volunteers are defined as community members who give time and talent to the Library without compensation or remuneration.
Staff are defined as paid employees.
Staff liaisons are defined as staff assigned to work with volunteers.

Roles and responsibilities
Sno-Isle Libraries will administer and coordinate the Library's volunteer program.
Staff liaisons will provide training, clear work direction, opportunities for personal growth, and supervision on a regular basis.
All staff will support and recognize the work of volunteers.
Volunteers will be represent the Library with a commitment to excellent customer service, respect, and shall abide by the Libraries' policies and values.
Volunteers and staff will work in partnership with each other showing mutual cooperation, respect, understanding, and acceptance of each other's role.
Sno-Isle Libraries will regularly review, assess, and report on the contributions of volunteers to the Board of Trustees.
The Board of Trustees will regularly recognize the work of volunteers and express its appreciation.

Policy History

Date approved: 6/2020
Next review date: 6/2024
Adopted: 2012 (formerly Volunteer Recognition Policy)

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