Social Media Guidelines

Social Media Guidelines

Contact Us FAQs

  • Chat with us

    By email

    • Submit your questions, comments or suggestions by email and our librarians will assist you.

    By phone

    • Check Locations & Hours to find your community library's phone number and operating hours.
    • Questions? A member of our Administrative Center staff can also help direct your call. Call us at 360-651-7000 (local) or 877-766-4753 (toll-free), Monday - Friday, 7:30 am - 4:30 pm.

    Text us

    • Text your questions to (360) 810-5188. Text assistance is available Monday - Saturday, 9 am - 6 pm. Please include your name and telephone number in your initial message. Standard text messaging rates apply.

    Book a Librarian

    • Make an appointment for a virtual or in-person Book a Librarian session. These free sessions allow you to get one-on-one assistance with your research and technology questions. 
  • Sno-Isle Libraries provides access to its public records under the provisions of the Washington State Public Records Act RCW 42.56, the Public Records Policy, and the Public Records Request Administrative Policy.  

    The Library makes a variety of records available online, including, but not limited to: 

    Other records maintained by the Library are available for public inspection or copy, unless specifically exempted by law.  

    Use of the Library’s Public Records Request form is the most efficient way to make a request; however, its use isn’t required for a request to be processed. Requests may be submitted in person, via mail, email, or phone. To best assist you, include the following information: 

    • Contact information of requester 
    • Identification of the public records adequate to locate the records 
    • Whether you wish to inspect the records in person and/or purchase physical or digital copies 
    • The date and time of day of the request 

    Anyone wishing to inspect or receive a copy of the Library’s public records or seeking assistance in making such a request should contact the Library’s Public Records Officer: 

    Public Records Officer
    Sno-Isle Libraries
    7312 35th Ave NE
    Marysville, WA 98271-7417
    Phone: 360-651-7026/ Fax: 360-651-7151
    publicrecordsofficer@sno-isle.org 

    The more precisely you can identify the record(s) you seek, the more responsive the Library can be. You do not need to state the purpose of your request. However, in an effort to clarify or prioritize a request and provide responsive documents, the Public Records Officer may inquire about the nature or scope of the request. 

  • Contact us for assistance.

Sno-Isle Libraries uses social media to help broaden awareness of the wide range of library resources, programs and activities.

We are neutral on the topics covered on our social media pages and in the library. The comments and opinions expressed on this forum (and external links appearing in posts) are the opinion of the person posting and may not reflect the official position of Sno-Isle Libraries or the opinions of its employees. Everything posted to our social media accounts is part of the public record and subject to public disclosure.

Thank you for keeping your comments appropriate for our family-friendly site.

By posting any comments, posts or other materials on Sno-Isle Libraries' social media pages, you give the Library permission to reproduce, distribute, publish, display, edit, modify, delete and otherwise use your submissions for any library-related purpose in any form on any media.

We reserve the right (but are not obligated) to review, screen, edit and delete comments before and after posting, in accordance with the Sno-Isle Libraries Public Comment Guidelines below.

Comments may be edited and deleted before posting or removed upon discovery, if:

  • substantially off-topic or unrelated to the original post
  • using defaming, demeaning, vulgar, offensive, threatening, or harassing language
  • designed to advertise, promote or solicit for any business, commercial transaction or non-government service
  • fraudulent, including impersonating someone else or misrepresentations
  • chain messages or obvious spam
  • promoting or opposing current ballot questions or persons seeking office unless directly related to a Library program, event or resource
  • violating copyright of images, music, video or published works without source credit or permission of the owner

Please check out our Facebook, Twitter, Instagram, Pinterest, LinkedIn, and YouTube pages.

Social media services that host our forums may also have their own policies and restrictions that may affect comments posted.

Contact Us FAQs

  • Chat with us

    By email

    • Submit your questions, comments or suggestions by email and our librarians will assist you.

    By phone

    • Check Locations & Hours to find your community library's phone number and operating hours.
    • Questions? A member of our Administrative Center staff can also help direct your call. Call us at 360-651-7000 (local) or 877-766-4753 (toll-free), Monday - Friday, 7:30 am - 4:30 pm.

    Text us

    • Text your questions to (360) 810-5188. Text assistance is available Monday - Saturday, 9 am - 6 pm. Please include your name and telephone number in your initial message. Standard text messaging rates apply.

    Book a Librarian

    • Make an appointment for a virtual or in-person Book a Librarian session. These free sessions allow you to get one-on-one assistance with your research and technology questions. 
  • Sno-Isle Libraries provides access to its public records under the provisions of the Washington State Public Records Act RCW 42.56, the Public Records Policy, and the Public Records Request Administrative Policy.  

    The Library makes a variety of records available online, including, but not limited to: 

    Other records maintained by the Library are available for public inspection or copy, unless specifically exempted by law.  

    Use of the Library’s Public Records Request form is the most efficient way to make a request; however, its use isn’t required for a request to be processed. Requests may be submitted in person, via mail, email, or phone. To best assist you, include the following information: 

    • Contact information of requester 
    • Identification of the public records adequate to locate the records 
    • Whether you wish to inspect the records in person and/or purchase physical or digital copies 
    • The date and time of day of the request 

    Anyone wishing to inspect or receive a copy of the Library’s public records or seeking assistance in making such a request should contact the Library’s Public Records Officer: 

    Public Records Officer
    Sno-Isle Libraries
    7312 35th Ave NE
    Marysville, WA 98271-7417
    Phone: 360-651-7026/ Fax: 360-651-7151
    publicrecordsofficer@sno-isle.org 

    The more precisely you can identify the record(s) you seek, the more responsive the Library can be. You do not need to state the purpose of your request. However, in an effort to clarify or prioritize a request and provide responsive documents, the Public Records Officer may inquire about the nature or scope of the request. 

  • Contact us for assistance.

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